Privacy Policy

Privacy Policy

This privacy policy aims to explain what personal data is collected on this site, how it is used, protected and what your rights are.

By using the Play-Planner site, you accept this policy.

Data Collected

We only collect data necessary for processing your requests:

  • first and last name
  • school name
  • email address
  • phone number
  • information you choose to share with us via forms
  • preferences or information related to your organization (e.g. number of instructors, activities)

No sensitive data is collected.

Purposes of Collection

Data is used strictly for the following purposes:

  • responding to your information requests;
  • organizing an exchange, demo or phone call;
  • providing a personalized estimate for your school;
  • ensuring professional follow-up of your request;
  • informing you of important service updates.

We do not sell or rent any personal data.

Legal Basis for Processing

The processing of your data is based on:

  • your consent (by submitting a form)
  • performance of pre-contractual measures (preparing a demo, estimate, exchange)
  • legitimate interest of Play-Planner to ensure professional follow-up

Data Retention Period

Data is retained for the duration necessary to process your request and then archived for a maximum of 12 months, unless a longer legal retention obligation applies.

Data Sharing

Data is only shared with:

  • technical services necessary for the proper functioning of the site (host, anti-spam tools, forms)
  • internal communication management tools

Data is never transmitted to unauthorized third parties.

Data Hosting

Data is hosted in Europe by:

Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen, Germany

Security

We implement technical and organizational measures to protect your data:

  • transfer encryption
  • restricted access
  • backups
  • access logging
  • NF525 compliance for payments in the application (not related to the site)

No method is infallible, so constant vigilance is maintained.

Your Rights (GDPR)

You have the following rights:

  • right of access
  • right of rectification
  • right of erasure ("right to be forgotten")
  • right of objection
  • right of restriction
  • right to data portability

To exercise a right, contact: xavierfourcade@fastmail.com

We will respond within 30 days maximum.

For more information about your rights regarding your data, see the Personal Data Management page.

Cookies

The site uses cookies to:

  • improve user experience
  • measure audience (analytics)
  • remember certain preferences

To learn more: Cookie Management

Policy Modifications

This policy may be modified at any time to adapt to site evolution or legal obligations.

The update date will be indicated at the bottom of the page.

Contact

For any questions regarding this privacy policy: xavierfourcade@fastmail.com

Last updated: December 4, 2025

Privacy Policy - Play-Planner